DREWE: CITI RESOURCES AND CONTACTS

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HELLO IT’S ME, Citi c/o FEDERAL HOME LOAN CORP dba Fannie Mae in all matters related to Assumption of loans and Assignment of Loan – proper address for your Good-Bye Letter

CitiMortgage, Inc.
P.O. Box 183040
Columbus, OH 43218-3040
18 States: DE, DC, GA, IL, IN, KY, MD, MI, NJ, NY, NC, OH, PA, SC, TN, VA, WV, WI

CitiMortgage, Inc.
P.O. Box 689196
Des Moines, IA
50368-9196
33 STATES: AL, AK, AR, AZ, CA, CO, DT, FL, HI, ID, IA, ME, KS, LA, MA, MN, MI, MO, MN, NB, NH, NM, ND, NV, OK, OR, RI, SD, TX, UT, VT, WA, WY

LOAN PAYMENTS
CitiMortgage has two payment addresses for First Mortgage payments, depending on in which state the
property is located. Please refer to the following chart to determine the proper address for your Good-Bye
Letter.

When sending loan payments for overnight delivery, use this address:
CitiMortgage, Inc.
Attn: Payment Mail Opening
4740 121st St
Urbandale, IA 50323-2402

IMPORTANT TERMS IN AN ASSUMPTION & ASSIGNMENT AGREEMENT>

ASSIGNEE: ex: DBTCo
DEPOSITORY TRUST CO as Indenture Trustee Purchaser of Note
Assigned Loans = Residential Mortgage Loans
Assignor: (National Banking Assoc as Indenture Trustee Seller Note)
Depositor:(Wiill be a shelf company c/o REMICs Purchaser & Seller)
Servicer: (Will be a shelf company Servicer of default)
USCo as Master Servicer: (Important: Not a Lender)
e.g. Aurora Loan Service not a lender presented now dba Aurora Bank FSB to get around this truth!
e.g.,CitiMortgage, Inc Home Mortgage
Loans Retail Servicer, PO BOX 8855 Springfield OH 45501 also
dba
Insurance Center
CitiMortgage, Inc.
PO Box 7706
Springfiled OH

Assumption of Loans ‘originated by’ Citibank NA
First Mortgage Loans serviced by CitiMortgage Inc.
c/o citigroup.com

Certification of Completion of Repairs
©2008 CitiMortgage, Inc. CitiMortgage, Inc. d
http://www.mylossdraft.com
citimortgage, lender, housing, mortgage Conditional Waiver of Lien
CORRESPONDENT MANUAL DEPARTMENT INFORMATION
102 c v INTRODUCTION CORRESPONDENT MANUAL DEPARTMENT INFORMATION
102 Rev. September 24, 2011 Page 102 – 1 of 5 O PERATIONS S UPPORT The Fulfillment Service team can …
http://www.agentsite.com
operations, support, fulfillment, service, september
CitiMortgage Orientation Overview Rev 09-26-06
Special Programs ORIENTATION OVERVIEW CITIMORTGAGE, INC. 4000 Regent Blvd. Mail Code N3B-345 Irving, TX 75063 It is very important that mail code N3B-345 is included …
http://www.ehousing.cc
irving, 75063, important, included, regent
citimortgage inc reo
citimortgage inc phone number
citimortgage inc address
citimortgage inc isaoa
citimortgage inc ceo
citibank mortgage customer service number

CitiMortgage, Inc. Its Successors and/or Assigns CitiMortgage Loan # ______. P.O. Box 7706. Springfield, OH 45501. Combo Second Mortgages Hazard/Flood

CORRESPONDENT MANUAL 102
FULFILLMENT SERVICE TEAM
Assist Correspondents loan information, suspense, purchase, wire, purchase advice, post funding reconcilation, underwriting scenarios. Correspondents should use Fulfillment Service Team to optimize business relationship with Cit.

National Client Services Team for Correspondents 800-967-2205 program parameters, pricing,.
Use National Client Services team to expand business relationship.
pre-purchase pricing
post-purchase pricing, purchase wire, purchase advise or post purchase reconcilation
Special Programs including BONDS, CalPERS or Verterans Land Board… 866-517-8329

Interested in becomming an approved Correspondent with Citi ?
Central Time

CITI ADDRESSES
Please use the following addresses when submitting credit packages, underwriting suspense conditions, closed
loan files, and audit suspense conditions to Citi:
Citibank, N. A.
Attn: Correspondent Operations
1000 Technology Dr.
Mail Station 904
O’Fallon, MO 63368-2240
Web Address
The Correspondent web site address is: correspondent.citimortgage.com.
Correspondent Research Services
After Citi has purchased your loan, Correspondents may use the New Loan Reconciliation Transmittal in the
Exhibits Section and submit a written request with backup documentation to corrpurchadj@citi.com by fax to
866-527-1435. The Correspondent Research Services phone number (800) 967-2205, Option 2
 Borrowers with questions should contact Customer Service directly at (800) 283-7918.
Re-assignment Requests
To request a re-assignment back to the correspondent (after an initial assignment to Citi and Citi is NOT going
to purchase or service the loan), send written or emailed request to:
CitiMortgage, Inc
Document Processing – MS 321
Attention: Assignment Team
1000 Technology Drive
O’Fallon, MO 63368-2240
EMAIL: Assignment.Requests@citi.com
Please include a fully completed Assignment for Citi to execute and attach supporting back up documentation–
security instrument and/or recorded assignments. Provide your company name and the name and contact
numbers in the event there are questions.
Post-purchase Funds Reconciliation
Once Citi has purchased the mortgage loan and the Correspondent realizes they are holding excess funds that
must be applied to the customers account, Correspondents must complete Correspondent Transmittal Form
(Exhibit 42) detailing the specific fund application instructions. Once complete, the form, including funds, must
be sent to the following address:
CitiMortgage, Inc.
4740 121st Street
Urbandale, IA 50323
Attn: Exception Payments, MC 1156-7
Final Document / Trailing Documents
After Citi has purchased a loan from the Correspondent, all final recorded or trailing documents and final title
policies must be sent, as they are received but no later than 120 days after purchase to:
CitiMortgage, Inc
Attn: Document Processing, MS 321
1000 Technology Drive
O’Fallon, MO 63368-2240
An Outstanding Document Report is generated on a monthly basis and posted to the website at
correspondent.citimortgage.com. This report will keep you updated on final documents still outstanding.
Requests for return of recorded documents may be directed to the Document Processing address noted
above. Be sure to provide the Citi Loan Number and Property Address in your request.
Tax Bills/Tax Payments
After Citi has purchased a loan from the Correspondent, any tax billings or tax payments received on behalf of
borrower accounts should be sent to:
CitiMortgage, Inc.
Tax Department
P.O. Box 23689
Rochester, NY 14692Hazard Insurance Policies and Endorsement Letters
First Mortgage Transactions Second Mortgage Transactions
CitiMortgage, Inc., Its Successors and/or Assigns Citibank F.S.B., Its Successors and/or Assigns
Citi Loan # xxxxxxxx Citi Loan # xxxxxxx
P.O. Box 7706 P.O. Box 7807
Springfield, OH 45501 Springfield, Ohio 45501
Flood Insurance Policies and Endorsement Letters
CitiMortgage, Inc.
Its Successors and/or Assigns
Citi Loan # xxxxxxxx
P.O. Box 7706
Springfield, OH 45501
Private Mortgage Insurance Certificates and Endorsement Letters
CitiMortgage, Inc.
Its Successors and/or Assigns
Citi Loan # xxxxxxxx
P.O. Box 790057
St. Louis, MO 63179-0057
Client Administration
Any fees billed from the Client Administration Department, such as Early Payoffs, Early Payment Defaults, Pair
Offs, DU, etc. are posted on the web on the “Billing Fee” report page the first business day of each month. An
email is sent out advising fees have been updated to the web. Email questions regarding fees to:
cmiclientadmin@citi.com.
Mailing Address to submit billing payments: Wire Instructions for billing payments:
Citi Correspondent Lending Bank Name: Citibank, NA
ATTN: Client Administration Dept Bank Address: 99 Garnsey Rd
1000 Technology Drive, MS 800 Pittsford, NY 14534
OFallon, MO 63368-2240 ABA#: 021000089
Account Name: Citibank, NA – Correspondent
Lending
Account #: 30792918
ATTN: Client Administration
CitiMortgage Customer Service
After Citi has purchased the loan, borrowers with questions should contact Customer Service directly. These
customer service phone number(s) may be provided to your borrower:
 First Mortgage and Fixed Rate Second Mortgages – (800) 283-7918
 Home Equity Lines of Credit (HELOC) – (800) 685-0935

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