Property Preservation Servicer Contacts
| Company Names | Mailing Information | Key Contacts | Title/Department | Phone |
| Amtrust Bank | 1111 Chester Avenue Cleveland, OH 44144 |
Jaques Hawkins jhawkins@amtrust.com Stephen Murphy |
Property Preservation Specialist, Foreclosure Dept. Property Preservation Specialist, Foreclosure Dept. |
216-588-5936
216-588-4541 |
| American Home Mortgage | 1525 S. Beltline Road Coppell, TX 75067 |
Christine Morse Christine.Morse@AHMSI3.com Renena Summerfield |
Property Preservation Specialist
Property Preservation Specialist |
469-645-3000, Ext 50229
469-645-3000, Ext. 50304 |
| Aurora Loan Services | 10350 Park Meadows Drive Littleton, CO 80124 |
Brandon McGill | AVP, Property Services | 720-945-4775 |
| Bank of America | 400 National Way, Simi Valley, CA 93065 301 E. Vanderbilt Way 301 E. Vanderbilt Way |
Brian Zamani brian.zamini@bankofamerica.com Tiaquanda S. Turner Martha (Marta) Fulgham Sanchez Brendan Gail |
AVP, FHA Conveyance/Claims
AVP, FHA Conveyance/Claims VP, Control Tower/Field Services VP, Operations/Field Services |
805-306-8274
972-526-2353 972-526-6711 909-806-2525 |
| BB&T | 301 College Street 6th Floor Greenville, SC 29601 |
PropertyPreservation@bbandt.com | 800-827-3700 | |
| Carrington Mortgage Services, LLC | 1610 E St. Andrew Santa Ana, CA 92705 |
Sharif Touny sharif.touny@carringtonms.com Chris Castruita Victor Revis |
Director of Default
Preservation REO Manager |
949-517-5162
949-517-5380 949-517-5598 |
| Capital One | P.O. Box 259330 Plano, TX 75025-9330 |
Jeremy Atkinson
Elaine Parker Derrick Weber |
Default Control
Default Control Default Control |
469-238-7041
469-238-7062 469-238-7062 |
| Central Mortgage Company | 801 John Barrow Road Ste. 1 Little Rock, AR 72205 |
Shelia Roeling Sroeling@Arvest.com Chellie Stewart Jan Davis |
Asset Preservation Specialist-Default Asset Management Department REO Supervisor-Default Asset Management Department Default Asset Manager, Default Asset Management Department |
501-716-4810
501-716-5758 501-716-5614 |
| Chase | 800 Brooksedge Blvd. Westerville, OH 43081 Attn: MC OH1-8020 |
Michelle R. Stevens-Schultz michelle.r.schultz@chase.com Vicky Beever |
Officer – Property Preservation & Hazard Claims Officer – Property Preservation |
614-776-8031
614-776-7010 |
| Citi Mortgage | 1000 Technology Drive O’Fallon, MO 63368 MS 323 |
code.violation@citi.com
David Mazanek |
Code Violations Department Property Preservation Department Field Service Contact |
877-290-3997, Option 2
877-290-3997, Option 1 800-852-8306, Ext 1261 |
| Dovenmuehle Mortgage, Inc. | 1 Corporate Drive Suite 360 Lake Zurich, IL 60047 |
Paula Borshell borshep1@dmicorp.com Rachel Deuser |
Property Preservation Department Manager
Property Preservation Department Supervisor |
847-550-7388
847-550-7514 |
| Everhome Mortgage | 8100 Nations Way Jacksonville, FL 32256 |
Shannon Hudson shannon.hudson@everhomemortgage.com |
Supervisor, Property Preservation | 866-918-4507 |
| Fannie Mae | 14221 Dallas Parkway Ste. 1000 Dallas, TX 75254 |
Elonda Crockett property_preservation@fanniemae.com Michael Lawler Paul Hayes |
Vice President, REO Fulfillment
Director, Loss Mitigation-Credit |
972-773-4663
972-773-4663 972-773-4663 |
| Fifth Third Bank | 5001 Kingsley Drive Cincinnati, OH 45227 MD 1MOB1o |
Jennifer Lewis jennifer.leewis@53.com Jill Cannon |
Supervisor. Property Preservation
Director, MCS |
513-358-8575
214-451-0787 |
| First Bank Mortgage | 1 First Missouri Center St. Louis, MO 63141 |
Karen Hanawinkel karen.hanawinkel@fbol.com Lou Sanders Autumn Kingsbury-Buck |
Foreclosure Manager
Loss Mitigation Manager Collection Manager |
314-205-3118
314-205-3124 314-579-1659 |
| First Niagara Bank | 6950 S. Transit Rd. PO Box 514 Lockport, NY 14095-0514 |
Trish Harris trish.harris@fnfg.com Christina Palmer |
Collections
Recovery Services |
716-932-3448
716-932-3463 |
| Franklin Credit | 101 Hudson Street Jersey City, NJ 07302 |
Glenn Murphy gmurphy@franklincredit.com |
Vice President | 201-604-1800 |
| Freddie Mac | 8000 Jones Branch Drive McLean, VA 22102 |
Joe Moschetto joesph_moschetto@freddiemac.com Deloise Browne-Miller Mahad Ali |
Senior Manager-FC/Bankruptcy Operations
Unit Mnaager-FC/Bankruptcy FC/Bankruptcy Associate |
703-388-7820
703-7624802 703-762-4055 |
| GMAC Mortgage Corporation | 3451 Hammond Ave. Waterloo, IA 50702-5345 |
Patric F. McCool pat.mccool@gmacm.com |
Key Partner Manager Analyst | 319-236-4733 |
| HSBC Mortgage Services, Inc. | Mortgage Services 636 Grand Regency Blvd. Brandon, FL 33510 |
Property Preservation Department Team us.mortgage.property.preservation.team@us.hsbc.com |
Property Preservation Department | 866-411-3810, Option 3 |
| HSBC Mortgage Corporation | Mortgage Corporation 2929 Walden ave., Depew NY 14073 |
Code Violations Department code.violations@safeguardproperties.com |
Safeguard Properties/Field Service Contact | 800-852-8306, Ext 2173 |
| HUD | Prior To Conveyance: See MCB Below http://www.hud.gov/offices/hsg/sfh/reo/mm/ mminfo.cfm Post Conveyance: Follow Link For State Coverages & Contacts |
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| Key Bank | 4910 Tiedeman Road Brooklyn, OH 44114 |
Lori Tierney | ||
| Liberty Bank | 2251 Rombach Ave. Wilmington, OH 45177 |
JB Stamper | ||
| Litton Loan Servicing | 4828 Loop Cebtral Drive Houston, TX 77081 |
Terrell Phearse terrell.phearse@littonloan.com Sharon Graham Amy West Linda Milan |
Property Preservation Processor
Property Preservation Processor Property Preservation Team Lead Property Preservation Supervisor |
713-218-4824
713-218-4666 713-218-4658 713-218-4669 |
| M&T Bank | One Fountain Plaza 6th Floor Buffalo, NY 14203 |
Preservation Manager propertypreservation@mtb.com David Mazanek |
Preservation Department
Field Service Contact |
800-724-1633
800-852-8306, Ext. 1261 |
| Michaelson, Connor & Boul, Inc. (MCB) | 4400 Will Rogers Parkway Ste. 300 Oklahoma City, OK 73108 |
Ryan McDoulett ryan.mcdoulett@mcbreo.com Greg Nelson Sheree McClure Donna Telles Kimberly Bell Goeff Grafford Damon Kornele |
Overallowables & Extensions
Occupied Conveyance Requests Claims Department Claims Department Title Department Appeals Department Reconveyance Department |
405-595-2000
405-595-2000 405-595-2000 405-595-2000 405-595-2000 405-595-2000 405-595-2000 |
| Midland Mortgage/MidFirst Bank | 999 NW Grand Blvd. Oklahoma City, OK 73118 |
Midfirst Property Preservation property.preservation@midfirst.com Safeguard Code Violations MCS Code Violations |
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| Mortgage Contracting Services | One Urban Centre – Suite 950 4830 West Kennedy Blvd. Tampa, FL 33609 |
Code.Compliance@mcsnow.com | Field Service Provider | 813-387-1100 |
| Ocwen Financial Corporation | 2300 M Street, NW, Suite 800 Washington, DC 20037 |
Tara Williams tara.williams@altisource.com Jasbir Chawdhary |
Vice President Field Services Senior Manager |
(713) 647-8990 (800) 280-3863 Ex 296191 |
| One West Bank | 2900 Esperanza Crossing Austin, TX 78758 |
Kim Magel Kim.Magel@owb.com Leah Collins |
Supervisor, Property Preservation (Pre-sale)
Supervisor, Property Preservation (REO) |
512-506-6852
512-250-2859 |
| PA Housing Finance Agency | 211 North Front Street PO Box8029 Harrisburg, PA 17105-8029 |
Tom Gouker tgouker@phfa.org Bonita Russell Jennifer Smallwood Dave Mazanek |
Foreclosure Manager
Conventional REO Manager FHA REO Manager Field Services Provider |
717-780-3869
717-780-1857 717-780-1844 800-852-8306, 1261 |
| PHH Mortgage | 2001 Bishops Gate Blvd Mount Laurel, NJ 08002 |
Bieu T. Corl bieu.corl@mortgagefamily.com Dana Young Kelly Smyth Safeguard Code Violations MCS Code Violations |
P&P Rep II/Claims-REO
Claims Supervisor, REO Dept. Claims Assistant Supervisor |
856-917-8373
405-964-5676 856-917-8433 800-852-8306, Ext 2173 813-387-1100 |
| PNC Mortgage (formally National City), dba Commonwealth United Mortgage, Accubank Mortgage and MidAmerica Bank | 3232 Newmark Drive Miamisburg, OH 45342 |
Property Preservation Team: propertypreservation@pncmortgage.com Gail Klein Julie Kick Dave Mazanek |
Process Leader
Process Manager Field Services Contact/Safeguard Properties |
937-910-4952
937-910-4563 937-910-3543 800-852-8306, Ext. 1261 |
| Regions Mortgage | 215 Forrest St. PO Box 18001 Hattiesburg, MS 39401 |
Denise McLaurin Denise.Mclaurin@regions.com Paula Gilliland |
Legal Claims Processor | 601-554-2386
601-554-2463 |
| Residential Credit Solutions | 4282 North Freeway Ft. Worth, TX 76137 |
Susan Jorgensen sjorgensen@residentialcredit.com Jeff Gideon Alicia Wood |
Property Coordinator (REO)
VP, FC, BK & REO VP, Loan Administration |
817-321-6028
817-321-6015 817-321-6016 |
| RRR | 92 W 3900 South Salt Lake City, UT 84107 |
Joe Arico joe.arico@rrreview.com |
VP | 801-293-2658 |
| Safeguard Properties | code.enforcement.violations@safeguard properties.com |
Field Service Provider | 800-852-8306, 2173 | |
| Saxon Mortgage Services | 4708 Mercantile Drive, North, Fort Worth, TX 76137 | Renee Tello TelloR@saxonmsi.com Peter Gilkey Code Violations |
Senior Manager, Property Preservation
Senior Manager, Property Preservation Distribution Desk |
817-665-7966
682-647-4993 |
| SC State Housing | 300C Outlet Pointe Blvd. Columbia, SC 29210 |
Lisa E. Rivers lisa.rivers@schousing.com |
Director, Mortgage Servicing | 803-896-9384 |
| Sovereign Bank | Mail Code 10-6438-MD4 601 Penn Street Reading, PA 19601 |
Connie Cocroft Ccocroft@sovereignbank.comCcocroft@ sovereignbank.com Shannon Lippert Heather Solley |
Consumer Default VP
Consumer Default Manager Consumer Default Manager |
610-378-6313
610-378-6323 610-378-6879 |
| Specialized | 8742 Lucent Blvd. Suite 300 Highland Ranch, CO 80129 |
Susan Beck susan.beck@sls.net |
VP Consumer Support OP/DS | 720-241-7385 |
| Suntrust Mortgage, Inc. | Foreclosure Dept. RVW3064 1001 Semmes Ave. Fourth Florr Richmond, VA 23224 |
Lorrie Pond Lorrie.pond@suntrust.com Tammi Stubbs Natish King |
AVP, Post Foreclosure & Property Preservation
Property Preservation Supervisor Property Preservation Team Lead |
804-319-4797
804-291-2515 804-319-1212 |
| Wells Fargo Home Mortgage | 1 Home Campus Des Moines, IA 50328 |
Andrew Hohensee andrew.d.hohensee@wellsfargo.com Code Violations CoreLogic Field Services LPS Field Services Mortgage Contracting Services |
Violation Specialist
Field Service Provider Field Service Provider Field Service Provider |
414-214-4383
440-633-4100, Option 3, Option 1 813-387-1100 |


