Feb 17, 2022

see https://www.omm.com/resources/alerts-and-publications/alerts/bankruptcy-court-ruling-imposes-lender-liability/

Although this was a commercial bankruptcy case the legal principles are the same:

On September 23, 2021, a bankruptcy court in Dallas handed down a 145-page ruling in Bailey Tool & Mfg. Co. v. Republic Bus. Credit, LLC (In re Bailey Tool & Mfg. Co.), 2021 Bankr. LEXIS 3502 (Bankr. N.D. Tex. 2021), provided its answers to some of these questions, offering a cautionary tale of the potential consequences of a court viewing lender loan recovery conduct as overly aggressive behavior in a distressed situation. In light of Bailey, distressed borrowers will likely try to portray lenders’ conduct in administering a loan facility in one or more of the following pejorative ways:

  • Overreaching or taking an active role in micromanaging business decisions of the borrower.
  • Withholding advances in an inconsistent or arbitrary manner.
  • Not keeping clear records that are accessible to the borrower.
  • Not documenting and charging fees and expenses in a clear and accurate manner.
  • Communicating in a confusing or misleading manner.
  • Not addressing any material issues discovered during diligence before consummating the loan transaction.

Emphasis added

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Note that the records portion is very interesting because hoemowners NEVER get to see the records of ledner or the successor ledner. they only get to see a Payment History profferred by the company that is claimed to be a “servicer.”